Terms & Conditions

Childways New Terms Conditions Privacy Policy

Terms & Conditions

Welcome. By using this website you are agreeing to comply with and be bound by the following
terms and conditions of use, which together with the Privacy Policy govern the relationship with you
regarding this website. We may modify these Terms & Conditions at any time in part or in whole, and
the agreement they create, without notice to you.

The terms ‘Childways’, ‘our’, ‘us’ or ‘we’ refers to Childways Ltd, the owner of the website.

The term ‘you’ refers to you, the user or viewer of this website.

The content of the pages of this website are for your general information and use only and it is subject
to change without notice. Neither we nor any Third Parties provide any Warranty or Guarantee as to
the accuracy, timeliness, performance, completeness or suitability of the information and materials
found or offered on this website for any particular purpose. You acknowledge that such information
and materials may contain inaccuracies or errors and we expressly exclude Liability for any such
inaccuracies or errors to the fullest extent permitted by Law.

Your use of any information or materials on this website is entirely at your own discretion, for which
we shall not be liable. It shall be your own responsibility to ensure that any products, services or
information available through this website meet your specific requirements. This website contains
material which is owned by or licensed to us. This material includes, but is not limited to, the design,
layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with
the Copyright Notice, which forms part of these Terms & Conditions. All Trademarks reproduced in
this website, which are not our property or licensed to us, are acknowledged on the website. Any
unauthorised use of this website may be a criminal offence and could lead to a claim for damages.
Your use of this website and any dispute arising out of such use is subject to the laws of England.

WEBSITE DISCLAIMER

The information contained in this website is for general information purposes only. The information is
provided on an ‘AS IS’ basis and while we endeavour to keep the information up-to-date and correct,
we make no representations or warranties of any kind, express or implied, about the completeness,
accuracy, reliability, suitability or availability with respect to the website or the information, products,
services, or related graphics contained on the website for any purpose. Any reliance you place on
such information is therefore strictly at your own discretion.

LIMITATION OF LIABILITY

All express warranties and all implied warranties, including without limitation warranties of
merchantability and fitness for a particular purpose, and non-infringement of proprietary rights are
hereby disclaimed to the full extent permitted by Law. This site does not warrant that the performance
of this website will be timely, uninterrupted or free of error, or that this website or its server will be
free of viruses. In no event shall Childways Ltd be liable for any loss or injury, direct or indirect,
incidental, consequential, special or exemplary damages, or any damages whatsoever arising from
the use or performance of this website or from any information, services or products provided through
this website, even if this site has been advised of the possibility of such damages. In the event that
applicable law prevents the exclusion of liability for certain warranties, such exclusion does not apply
to you to the extent limited by law.

LINKS IN & OUT OF OUR WEBSITE

From time to time our website may also contain links to other websites. These links are provided for
your convenience to provide further information and once you have used these links to leave our site,
you should note that we do not have any control over that other website, except where that website is
owned by us.

We are not responsible for the protection and privacy of any information which you provide whilst
visiting any sites that we’ve linked to and such sites are not governed by these Terms & Conditions.
You should exercise caution and look at the Terms & Privacy Policy applicable to the website in
question.

Links to other websites do not signify that we endorse the website(s) and we have no responsibility for
the content of the linked website(s), except where that website is owned by us.

You may not create a link to this website from another website or document for commercial purposes,
without our prior written consent, except if you are one of our referral partners and have signed a
referral agreement with us.

While every effort is made to keep the website up and running smoothly, we take no responsibility for
and will not be liable for the website being temporarily unavailable due to technical issues beyond our
control.

COPYRIGHT NOTICE

Childways Ltd is the owner of the copyright of this website and content, including all products – ©
2013 Childways Ltd. All Worldwide Rights Reserved.

This Agreement does not authorise you, in any manner or medium, to use our names, logos, or
trademarks and redistribution or reproduction of part or all of the contents of this site and any products
and services, in any form, is prohibited.

You MAY NOT copy extracts or photos to individual third parties for their personal use tunde
please confirm no one will be able to copy and paste anything
You MAY NOT, except with our express written permission, distribute or commercially exploit
the content of this site or any products purchased. Nor may you transmit it or store it in any
other website or other form of electronic retrieval system.

DOWNLOADABLE FILES

You have access to downloadable files from this website. For files created by us, you acknowledge
and agree that all rights, title, and interest in and to the files belong to Childways Ltd, the creator of
such downloadable file.

For files created by Third Parties, you acknowledge and agree that all rights, title, and interest in and
to the files belong to the Third Party, the creator of such downloadable file.

You acknowledge and agree that you do not receive any rights to patents, copyrights, trademarks, or
any other rights or licenses belonging to the creator of the Downloaded File beyond those expressly
granted in this Agreement.

The downloaded files are provided ‘AS IS’ and as such, you understand that the files may have errors
or produce unexpected results. Therefore your use of any downloaded files is entirely at your own
discretion.

BUSINESS TERMS OF SERVICE

Your use of the products and services offered on this site constitutes your agreement to comply with
the following terms and conditions:

You, the client/customer, agree to not make any claims, legal or otherwise, against Childways Ltd in
connection with the terms and conditions outlined within this disclaimer and the service offered/given
to you by. If you are dissatisfied with our services, please let us know and we will work with you to
make it right.

PAYMENTS

For products and services purchased from our website(s), we accept payment in the following ways:

Credit & Debit cards — You can pay by Debit or Credit Card in 2 ways:

Using PayPal – your online payment will be processed automatically using PayPal’s secure servers

By Telephone – make a payment by calling our office on 01379 677 335. Please note that Childways
does not store your credit card details when you purchase from us by telephone.

Cheques — we only accept cheque payments from UK customers with a UK bank account. All
cheques should be made out for the agreed amount of the product or service (including postage and
packaging costs) and made payable to: ‘Childways Ltd’.

Please send your cheque payment to: Childways Ltd, The White House, Hall Green, Gissing,
Norfolk, IP22 5UU along with your completed training booking form or products invoice.

Please ensure you provide us with clear instructions about which product or service you wish to
purchase, the quantity you require, your full name, address, telephone number and email address.

SHIPPING & DELIVERY – UK MAINLAND

Delivery by Courier – deliveries are from Mondays to Fridays, between 9am – 5pm and your
signature is required on delivery.

Royal Mail – items are sent by 1st Class mail and are normally delivered within 48 hours. However
we are unable to guarantee a delivery time with any parcel/packet sent via Royal Mail. Also we cannot
take responsibility for non-delivery by Royal Mail.

We endeavour to ship all orders within 48 working hours. This does not include
weekends and Bank Holidays

SHIPPING & DELIVERY – ORDERS OUTSIDE OF THE UK MAINLAND

If you are placing an order from outside of the UK mainland – including the Isle of Wight, Channel
Islands, Isle of Man, Highlands of Scotland, Eire and Northern Ireland – please contact us on 01379
677 335 for shipping costs.

RETURNS POLICY

At Childways we want you to be completely happy with any goods that you purchase from us. If
for any reason you are not satisfied with your purchases, you must notify us by phone or email,
immediately, upon receipt. We cannot accept returns if we have not previously been notified. You can
return them to Childways, in their original condition within 15 days of getting your order. A full refund
will be issued when the goods have been received by us.

PAYMENT & CANCELLATION POLICY FOR TRAININGS

The fee that you pay is non-refundable. However, if payment has been made in full, transfer to another
course date may be possible if it is made six weeks before commencement of the course. A transfer
fee of £100.00 will be charged.

In the event that we cancel the course, you will receive a refund for the amount of fees paid.

About Us

Childways Ltd is a company registered in England. Company Registration Number: 7556468.

Discover how your personal information is used in our Privacy Policy (link to Privacy Policy).