We intend to ensure that the information held about you is accurate and up to date. You can find out what information is held about you by sending an email here (link to firstname.lastname@example.org), with ‘Data Request’ in the subject line. If you find any inaccuracies we will delete or correct them promptly.
SHARING & SELLING INFORMATION
We do not sell, lend or lease any of the information that uniquely identify our customers and clients (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.
When necessary, we may transfer your Personal Data to an approved person or organisation that provides a service to us in any country (including countries outside the European Economic Area) but we will only do this if that person or organisation agrees to protect your Personal Data and to only use it in accordance with our instructions. (This section is relevant if you use Aweber or MailChimp for email marketing. Both companies are located outside of the UK but when you purchase their services to manage your email marketing, your customers’ personal data will be stored on their servers.)
LEGALLY COMPELLED DISCLOSURE OF INFORMATION
We may disclose information when legally compelled to do so. In other words, when in good faith, we believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Terms & Conditions of Service for this website or to protect the safety of other users and the public.
This Policy may change from time to time therefore you should check back regularly to ensure that you are happy with any changes.
What Information Is Collected?
The following information may be collected:
• your full name
• your company name
• job title
• contact information including telephone and fax numbers, address, post code and email address
• demographic information such as age, gender, preferences and interests
• other information relevant to customer surveys and/or offers
• a record of purchases made through our site – i.e. products and services, NOT credit card details
Please Note: We do not collect or store your credit card details. All credit card transactions are processed via secure payment gateways such as PayPal, who use the highest level of encryption to ensure your credit card details are kept safe.
WHAT WE DO WITH THE INFORMATION WE COLLECTED
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- internal record keeping
- to improve our products and services
- to periodically send emails about new products, special offers or other information you may find interesting, using the email address which you have provided
- to contact you for market research purposes from time to time – either by email, phone, fax or post
- to customise the website according to your interests
You’ll only receive electronic communications from us you if you have purchased a product or service, consented to join our newsletter mailing list or you’ve confirmed in writing by email or letter that you’d like to receive information from us. What do we do about cold call mailshots????
You’ll always have the option to opt out of our newsletter email list at any time. To unsubscribe from our mailing list either use the link that will appear in each message or send an email here (link to email@example.com) with the words ‘Unsubscribe from Newsletter’ in the subject line.
A cookie is a small file which asks for permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual and tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies don’t harm your computer.
Cookies We Use:
We use traffic log cookies to identify which pages are being used by visitors to our websites. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. Whenever you log off or leave the site, the cookies file is automatically removed.
COOKIES & EXTERNAL LINKS
In order to provide visitors with greater value, some of the pages in this website may provide links to various third party Web sites. In no case, is your information or ‘cookies’ provided to the third party sites. However, keep in mind that many sites attempt to capture visitor information when you browse them. Once you leave www.childways.co.uk, we’re unable to alert you should another site attempt to gather information from your browser.
CONTROLLING YOUR PERSONAL INFORMATION
If you believe that any information we hold about you is incorrect or incomplete you may request a copy of the personal information we have about you. An administration fee of £10 will be payable. To request a copy of your personal data, please send your written request here (link to firstname.lastname@example.org) with the words ‘Request for Personal Data’ in the subject line. Once your request has been received and processed you’ll receive the information within 14 days.
Read our full Terms & Conditions (link to Terms & Conditions page).